To make certain that you are the legitimate owner of the mobile phone number entered
during the registration process, we will send you a text message containing a verification
Your mobile phone number will only be used during the password recovery process or
to contact you for reasons of account security.
To verify your identity as the
owner of the saved mobile phone number, we will send you a text message with a 6-digit
code. Please use this code to complete the verification process.
In the Verify your identity window, click
If you notice that the first and last digits displayed do not match your
mobile phone number, please contact our customer service. For contact
information, please see our contact page.
Next, check your phone for the text message with the verification code and
enter the six-digit number you receive.
Make sure that your mobile phone is switched on and is not in airplane
mode, that the SIM card is unlocked, and you have cellular network coverage.
If you still have not received a text message, please click
Resend code to repeat the sending process.
Click Confirm code to confirm your
Once we have verified your identity, you will automatically be redirected to your
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